He's trying to manage through policies. Not gonna work. If you have 50 people under you, there are 50 different situations to consider.
For example: Joe has been working at home because his wife just had a complicated labor and needs help at home for a while. Better leave that one alone. Frank has been working at home because yeah, he's slacking. You should already have fired him, but you're a coward. Eric has been working at home because he's depressed about his carer arc and hates the office environment, and he's one of your best employees. Go talk to him and fix it before he quits! Lisa hasn't actually been working at home at all. She's on the road this week helping a third party integrate with your system, and you even knew about that but forgot when you saw a bunch of empty desks in the office and snapped.
You can't abstract away the heterogeneous nature of your employees. You have to talk to each one and deal with them individually. Yes, it's hard.
Yep. If people aren't meeting expected reasonable results for no good reason, that's the issue in a nutshell, and that's the issue to deal with directly. The issue has nothing to do per se with working from home, so no fix should mention that aspect, especially not to a whole team.
For example: Joe has been working at home because his wife just had a complicated labor and needs help at home for a while. Better leave that one alone. Frank has been working at home because yeah, he's slacking. You should already have fired him, but you're a coward. Eric has been working at home because he's depressed about his carer arc and hates the office environment, and he's one of your best employees. Go talk to him and fix it before he quits! Lisa hasn't actually been working at home at all. She's on the road this week helping a third party integrate with your system, and you even knew about that but forgot when you saw a bunch of empty desks in the office and snapped.
You can't abstract away the heterogeneous nature of your employees. You have to talk to each one and deal with them individually. Yes, it's hard.